Customer care
How can we help?
Frequently asked questions
How do I manage, skip, or cancel a subscription?+
Use the secure Recharge customer portal to skip, pause, change your next order date, update your payment or address, or cancel. Recharge verifies access through your email or store account.
Where can I track my order?+
Once your order ships, you will receive a shipping confirmation email with a tracking link and estimated delivery date. If you did not receive an email, please contact customer support at cs@noophoric.com.
How long does shipping take?+
Most orders leave our facility within 24 hours and typically arrive within 1 to 5 business days. Carrier delays may occasionally affect delivery timing.
How do I start a return?+
Contact us before sending anything back. Returns must be postmarked within 30 days of purchase and items must be new and unopened. Original shipping charges are non-refundable. Read the complete return policy.
What if my order arrived damaged or defective?+
Email cs@noophoric.com with your order number and details. Our customer care team will help arrange a refund or replacement when applicable.
Where can I find product and ingredient information?+
Each product page includes the current Supplement Facts, ingredients, suggested use, and common product questions. Always check the label on your bottle for the most current information.
Contact support
Need a person?
Include your order number and a brief description so our team can help you faster.
8545 West Warm Springs Road, Suite A4‑427
Las Vegas, NV 89113, United States